Introduction
Zhufan Cloud is operated by Shanghai Jingce Technology Co., Ltd. ("we", "us", or "our"). We understand the importance of your personal information and are committed to protecting your privacy. We adhere to principles of accountability, purpose limitation, consent, data minimization, security, transparency, and user participation. This Privacy Policy applies to all products and services provided by Zhufan Cloud, including but not limited to website building, product management, inquiry management, and related features.
Information We Collect
- 1.Registration Information: When you create an account, we collect your name, phone number, email address, company name, business license, and similar information to create and manage your account.
- 2.Business Information: Product information, company descriptions, contact details, and other business data you upload for display on your website.
- 3.Transaction Information: Your subscription records, payment information (we do not store complete bank card details), and invoice information.
- 4.Log Information: Technical data such as IP address, browser type, operating system, access time, and pages visited when you use our services.
- 5.Device Information: Device model, operating system version, unique device identifiers, and similar data used to optimize services and ensure account security.
How We Use Your Information
- 1.Service Provision: Creating and managing your account, processing orders, and providing customer support.
- 2.Service Improvement: Analyzing service usage to optimize product features and user experience.
- 3.Security: Verifying identity, preventing fraud, and protecting system security.
- 4.Communications: Sending service updates, account notifications, and marketing information (you can unsubscribe at any time).
- 5.Legal Compliance: Complying with applicable laws and regulations and cooperating with government regulatory requirements.
- 6.Analytics: Generating anonymized statistical data for industry research and business analysis.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- 1.With your explicit consent.
- 2.With our affiliated companies to provide better services.
- 3.With service providers (such as cloud services, payment processors) who are bound by strict confidentiality agreements.
- 4.As required by law, court orders, or mandatory government requirements.
- 5.When necessary to protect the rights, property, or safety of Zhufan Cloud, users, or the public.
- 6.In the event of a merger, acquisition, or asset transfer, we will require the new holder to continue to comply with this Privacy Policy.
Data Storage and Security
- 1.Storage Location: Your data is stored on secure servers located within mainland China, in compliance with Cybersecurity Law and Data Security Law requirements.
- 2.Retention Period: We retain your information only for as long as necessary to fulfill service purposes. After account deletion, we will delete your personal information within 30 days, unless otherwise required by law.
- 3.Security Measures: We employ SSL/TLS encrypted transmission, encrypted data storage, access control, and security audit logs to protect your data.
- 4.Security Incidents: In the event of a data breach or other security incident, we will notify you in accordance with legal requirements and take remedial measures.
Your Rights
Under applicable data protection laws, you have the following rights:
- 1.Right to Know: Understand how we process your personal information.
- 2.Right of Access: Access and obtain a copy of your personal information.
- 3.Right to Rectification: Request correction of inaccurate information.
- 4.Right to Deletion: Request deletion of your personal information in certain circumstances.
- 5.Right to Restrict Processing: Request that we limit the processing of your information.
- 6.Right to Data Portability: Obtain your data in a structured, commonly used format.
- 7.Right to Withdraw Consent: Withdraw consent you have previously given at any time.
- 8.Right to Account Deletion: Apply to delete your account.
To exercise these rights, please contact us using the information provided at the end of this policy.
Protection of Minors
Our services are primarily for business users and are not directed at individuals under 18 years of age. If we discover that we have collected personal information from a minor without parental consent, we will take steps to delete that information as soon as possible.
Cross-Border Data Transfers
To provide our services, we may need to transfer your data to servers outside mainland China (such as CDN acceleration nodes). Before any cross-border transfer, we will take necessary security measures to protect your data in accordance with applicable laws and regulations.
Policy Updates
We may revise this Privacy Policy from time to time. When the policy changes, we will publish the updated policy on our website and notify you through in-app notifications, email, or other means. Significant changes will be notified 30 days before taking effect. If you continue to use our services after the policy is updated, you are deemed to have accepted the updated policy.
Contact Us
If you have any questions, comments, or suggestions about this Privacy Policy, or need to exercise your personal information rights, please contact us through www.zhufanyun.com.
Operating Entity: Shanghai Jingce Technology Co., Ltd.
Address: Room 1002, 10F, No. 275 Ruiping Road, Xuhui District, Shanghai
We will process your request and respond within 15 business days.
